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How to: use your gift card. πŸ’³
How to: use your gift card. πŸ’³

How to redeem your gift cards at stores.

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Written by Darlene
Updated over a week ago

Q: How do I use the gift card purchased on Connect at an online store?

A: It's pretty easy. To redeem your gift cards at an online shop do the following:

Step1: If your purchased gift card store offers online services, visit their online store, select your item, and add it to your shopping cart.

Step 2: Select "checkout" and proceed to the checkout page.

Step 3: Type the gift card voucher code in the Gift card box specified on the shopping cart page.

Step 4: Select "apply" to validate the voucher code and update your shopping cart.

Step 5: After a successful verification, your gift voucher code is accepted as payment.

Step 6: Fill in the necessary required information to complete your purchase.

Step 7: Purchase complete! πŸ₯³ Check your email for a receipt and any updates on your order.


Q: How do I use my gift card bought on Connect at a physical store?

A: It's simple. To redeem your gift cards at a physical store do the following:

Step 1: If your purchased gift card store has a physical store, visit their retail outlet and shop/select your item(s).

Step 2a: At the point of payment, present your gift card voucher code for verification.

(For Nigerian & Kenya stores, tell the Salesperson it's from SureGifts.)

Step2b: At the point of payment, inform the Cashier that you will be paying with a voucher. Enter your gift card voucher code into their POS device for verification.

Step 3: After a successful verification, your gift card voucher code is accepted as payment for your purchase and the total amount spent is deducted from the balance units on your gift card.

Step 4: Walk away with your purchase item(s) and receipt. 😁

Please note: Some stores such as Shoprite need you to redeem your voucher/gift card before you purchase anything. We advise that you confirm with the store before shopping.

For stores like Shoprite:

  • Simply ask for the Admin Officer to assist you to redeem your gift card voucher code (from Suregifts).

  • Your mobile number and gift card value (i.e the amount) will be asked for verification.

  • After a successful verification, you will be given a Shoprite gift card to shop at their store.

  • Present your Shoprite gift card at the point of payment for your purchase and the total amount spent will be deducted from the balance units on your gift card.


Q: How do I use my Sure gifts generic gift card?

A: Your Sure gifts generic gift card isn't merchant-specific. You can use it to purchase items or services at any of their enlisted physical or online stores.

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