Q: How do I use the gift card purchased on Connect at an online store?
A: It's pretty easy. To redeem your gift cards at an online shop do the following:
Step1: If your purchased gift card store offers online services, visit their online store, select your item, and add it to your shopping cart.
Step 2: Select "checkout" and proceed to the checkout page.
Step 3: Type the gift card voucher code in the Gift card box specified on the shopping cart page.
Step 4: Select "apply" to validate the voucher code and update your shopping cart.
Step 5: After a successful verification, your gift voucher code is accepted as payment.
Step 6: Fill in the necessary required information to complete your purchase.
Step 7: Purchase complete! 🥳 Check your email for a receipt and any updates on your order.
Q: How do I use my gift card bought on Connect at a physical store?
A: It's simple. To redeem your gift cards at a physical store do the following:
Step 1: If your purchased gift card store has a physical store, visit their retail outlet and shop/select your item(s).
Step 2a: At the point of payment, present your gift card voucher code for verification.
(For Nigerian & Kenya stores, tell the Salesperson it's from SureGifts.)
Step2b: At the point of payment, inform the Cashier that you will be paying with a voucher. Enter your gift card voucher code into their POS device for verification.
Step 3: After a successful verification, your gift card voucher code is accepted as payment for your purchase and the total amount spent is deducted from the balance units on your gift card.
Step 4: Walk away with your purchase item(s) and receipt. 😁
Please note: Some stores such as Shoprite need you to redeem your voucher/gift card before you purchase anything. We advise that you confirm with the store before shopping.
For stores like Shoprite:
Simply ask for the Admin Officer to assist you to redeem your gift card voucher code (from Suregifts).
Your mobile number and gift card value (i.e the amount) will be asked for verification.
After a successful verification, you will be given a Shoprite gift card to shop at their store.
Present your Shoprite gift card at the point of payment for your purchase and the total amount spent will be deducted from the balance units on your gift card.
Q: How do I use my Sure gifts generic gift card?
A: Your Sure gifts generic gift card isn't merchant-specific. You can use it to purchase items or services at any of their enlisted physical or online stores.